“Leadership is…

“…about making others better as a result of your presence and making sure that impact lasts in your absence.” A Sheryl Sandberg quote.

I am re-reading ‘4DX: Revised & Updated‘ and came across a great leadership quote.

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My mission is to lead strategically by SHEPARD-ING: guide and motivate teams in best practice adoption, positive change, and continual improvement through authentic servant leadership, creativity, and mentorship.

Digital Service Management Leader & Practice Owner passionate about Continual Improvement | MBA, IT Management | ITIL 4 Managing Professional | PMP