“…anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.” A quote from Brené Brown’s perspective.
My mission is to lead strategically by SHEPARD-ING: guide and motivate teams in best practice adoption, positive change, and continual improvement through authentic servant leadership, creativity, and mentorship.
Digital Service Management Leader & Practice Owner passionate about Continual Improvement | MBA, IT Management | ITIL 4 Managing Professional | PMP