“The leader’s job isn’t…”

“…to have all the ideas. It’s to make sure all the ideas are heard and that the best one wins.” A quote from Chris Hawker.

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My mission is to lead strategically by SHEPARD-ING: guide and motivate teams in best practice adoption, positive change, and continual improvement through authentic servant leadership, creativity, and mentorship.

Digital Service Management Leader & Practice Owner passionate about Continual Improvement | MBA, IT Management | ITIL 4 Managing Professional | PMP